Refund policy
Last Updated: September 19, 2026
At The Bed Room Plus, we want you to be comfortable with your purchase. If you are not satisfied with an eligible purchase, please contact us to discuss your return or refund options.
Returns
Return eligibility may depend on the product, its condition, and the circumstances of the return.
To request a return, please contact us before sending any item back. We will provide the appropriate return instructions for your order.
Returned products should generally be:
- In their original condition
- Unused and undamaged
- Returned with original packaging and included accessories, when applicable
- Accompanied by your order information or proof of purchase
Certain products may not be eligible for return because of their nature, condition, or other applicable restrictions. We will explain any applicable restrictions when you contact us about your return.
How to Request a Return
To request a return or ask about an eligible order:
- Contact The Bed Room Plus using the contact information below.
- Provide your order number and the details of the item you would like to return.
- Explain the reason for your return.
- Wait for return instructions before shipping or delivering the item back.
Please do not send a return to the store without first contacting us.
Damaged or Incorrect Items
If your order arrives damaged, defective, or different from what you ordered, please contact us as soon as possible.
Please provide your order information and, when appropriate, clear photographs showing the issue. We will review the situation and provide the appropriate next steps.
Refunds
Once an approved return has been received and reviewed, we will determine whether the purchase qualifies for a refund.
If a refund is approved, it will generally be issued through the applicable original payment method.
The time required for a refund to appear in your account may vary depending on your payment provider or financial institution.
Return Shipping
Return shipping arrangements and costs may vary depending on the reason for the return and the product involved.
Please contact us before returning an item so we can provide the appropriate instructions for your specific order.
Exchanges
If you would like to exchange an item, please contact us with your order details. Exchange availability may depend on the product and current inventory.
Final Sale and Non-Returnable Items
Some products or purchases may be subject to specific return restrictions. If an item is not eligible for return, the applicable restriction will be communicated where required.
Contact Us
For questions about returns, refunds, damaged products, or exchanges, please contact:
The Bed Room Plus
36961 Avenue 12
Madera, CA 93636
United States
Phone: +1 (559) 356-1323